Terms of Service

Effective date: 08.08.2023

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Veyyo website (the “Service”) operated by Veyyo Sp z o. o. referred in this agreement as (“us”, “we”, “Company”, or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Service.

ADVERTISING

By remitting the payment for ad placements, the Advertiser agrees to this advertising agreement in full. The Advertiser agrees that no signatures or extra confirmations are needed to validate this agreement.

  • Non-Refundable Clause: All payments made under this Agreement are non-refundable under any circumstance unless otherwise explicitly stated in writing.
  • Content Approval: Veyyo reserves the right to review, approve, and, if necessary, edit the advertisement content provided by the Advertiser to ensure it aligns with the Veyyo’s policies and standards.
  • Limitation of Liability: The Advertiser agrees that Veyyo shall not be held liable for any indirect, incidental, consequential, or special damages arising out of or related to this Agreement, even if the Company has been advised of the possibility of such damages.
  • Indemnification: Advertiser agrees to defend, indemnify, and hold harmless the Company, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, actions, suits, or proceedings, as well as any and all losses, liabilities, damages, costs, and expenses arising out of or accruing from any advertisement or materials provided by the Advertiser.
  • Termination: Veyyo reserves the right to terminate this Agreement at any time, with or without cause, upon providing the Advertiser with written notice.
  • Governing Law: This Agreement shall be governed by and construed in accordance with the laws of Poland and the European Union.
  • Amendments: Any changes to this Agreement must be in writing and confirmed by both parties.
  • No Warranty on Ad Performance: The Company (VEYYO Sp. z o.o.) provides the Advertiser with advertising space as per the terms of this Agreement but makes no representation, warranty, or guarantee related to the performance, reach, impressions, clicks, conversions, or any other metric or result associated with the advertisement. The Advertiser understands and agrees that advertising outcomes can vary and are influenced by numerous external factors, and the Company shall not be held responsible or liable for any perceived or actual lack of performance or effectiveness of the advertisement.
  • Entire Agreement: This Agreement contains the entire agreement between the parties relating to the subject matter herein and supersedes any and all prior agreements or understandings, written or oral, between the parties related to the subject matter herein.
AGENCY TERMS

Adherence to Contractual Clauses. All clients must strictly adhere to the terms and conditions stipulated in the signed contract with VEYYO. Any violation of the agreed clauses will be considered a breach of contract, subject to penalties and termination of services.

Ownership of Created Content. During the term of the contract, VEYYO reserves exclusive ownership rights over all content, images, media, and any other materials created during the campaign. Clients are not permitted to use, modify, distribute, or reproduce such content without express, written permission from VEYYO.

Exclusivity of Services. Clients engaged in a contract with VEYYO are expressly prohibited from utilizing the services of any other agency for the duration of the agreement. Any deviation from this exclusivity clause will be considered a breach of contract and may lead to immediate termination of the agreement and forfeiture of any payments made.

AUDITS AND CONSULTING

Scope of Services. VEYYO agrees to perform consulting and audit services as explicitly outlined in the client service agreement or engagement letter. This may include, but is not limited to, analyzing, reviewing, and providing recommendations on the client’s business operations, financial systems, and compliance with applicable laws and regulations.

Client Responsibilities. Clients are responsible for providing complete and accurate information, documentation, and access to systems necessary for VEYYO to perform the agreed-upon audit and consulting services. Clients are also required to make timely decisions and obtain any necessary consents or approvals to avoid delays in service delivery.

Fees and Payment. Clients agree to adhere to the payment terms stipulated in the service agreement, paying all agreed-upon fees for the audit and consulting services rendered by VEYYO promptly.

CONTENT AND MEDIA POLICY

Scope of Services. VEYYO provides a range of content and media services including, but not limited to, media creation, feature placements, interviews, and publication services. Clients will receive services as per the agreement signed and agreed upon by both parties.

Ownership & Usage Rights. VEYYO retains all rights, titles, and interests in and to all content and media created during the provision of services, unless expressly agreed otherwise in writing. Clients may be granted limited usage rights as specified in the individual service agreement but are prohibited from claiming ownership or redistributing any content without explicit permission from VEYYO.

Client Responsibilities. Clients are responsible for providing accurate, lawful, and non-misleading information and materials as may be required for VEYYO to perform the agreed services. Any delays or additional costs incurred due to inaccurate or incomplete information provided by the client may result in additional charges.

Payment and Fees. Payment terms will be stipulated in the individual service agreement, and all payments are due as specified therein. Late or failed payments may result in suspension or termination of services and may incur additional fees.

Individual Contracts and Agreements. Clients acknowledge that, in addition to these Terms of Service, they are bound by the specific terms, conditions, and agreements included in the individual contracts they enter into with VEYYO for content and media creation services (“Individual Contracts”). The terms of such Individual Contracts are supplementary to these Terms of Service, and in the event of any conflict or inconsistency between these Terms of Service and any Individual Contract, the terms of the Individual Contract shall prevail to the extent of such conflict or inconsistency. Clients must review and adhere to both these Terms of Service and the terms of any applicable Individual Contract when utilizing VEYYO’s services.

BROKERAGE POLICY

Scope and Nature of Services. VEYYO is committed to providing superior brokerage services to clients, focusing on the acquisition and transfer of websites and their associated digital assets. These services predominantly include mediation between clients and sellers, secure transfer facilitation of digital assets, and dedicated post-acquisition support to integrate the acquired digital assets seamlessly.

Compensation. Clients are obligated to compensate VEYYO as explicitly outlined in the detailed Schedule A attached to the individual service contract. Compliance with the stipulated payment terms is mandatory.

Client Obligations. Clients must: a) Supply all required information and documentation to expedite the transfer process efficiently. b) Adhere strictly to the agreed-upon payment terms and schedules. c) Maintain proactive and positive cooperation with VEYYO and any third-party associates involved in service provision.

VEYYO Obligations. VEYYO is bound to: a) Authenticate the validity of websites and related assets meticulously. b) Advocate for the client’s interests during all phases of the transfer. c) Extend post-transfer support as contracted.

Third-party Involvement. VEYYO retains the discretion to engage third-party services as needed to accomplish certain segments of the transfer, ensuring all collaborators adhere to VEYYO’s standards of confidentiality and quality.

Confidentiality. All information obtained during the service provision shall be treated as confidential by both parties unless disclosure is mandated by law.

Digital Assets Transfer. The onus of obtaining necessary permissions or approvals from respective platforms before initiating the transfer of digital assets lies solely with the seller and buyer. VEYYO’s role is to enable a smooth transfer, but it does not assure the obtainment of all required permissions or approvals and will not be liable for losses due to platform actions against transferred assets.

Incorporation of Third-Party Platform Terms. Terms agreed upon on Third-party Platforms are deemed as integral parts of this agreement. Any inconsistencies between this Agreement and Third-party Platform terms will be resolved in favor of this Agreement, except where expressly stated. VEYYO bears no liability for breaches of Third-party Platform terms by the buyer or seller.

Agreement Integrity. This agreement constitutes the whole agreement between VEYYO and the client, superseding all prior agreements or understandings, verbal or written. Modifications to this agreement are valid only if confirmed in writing by both parties.

REFUND POLICY

As providers of digital services, we’re committed to ensuring our clients have a clear understanding of our refund procedures, aligned with the European Union’s consumer protection standards. Below is a detailed overview of our policy:

Right of Withdrawal

  • Consumers have the right to withdraw from a contract concluded online within 14 days of the initial agreement without giving any reason.
  • If you wish to exercise this right, please contact our support team within the 14-day period to initiate the process.

Services Used Before Withdrawal

  • If you request the initiation of services within the 14-day withdrawal period and later decide to cancel, you’ll be charged a pro-rata fee for the services rendered up to the point of cancellation.

Exceptions:

  • For contracts involving online digital content (like streaming or downloads), the right of withdrawal expires if the delivery has started upon your request and acknowledgment that this will mean your right of withdrawal is forfeited. The same applies to contracts involving brokerage, audits, and management.

Refund Process:

  • Should you be eligible for a refund, we will process your request within 14 days of receiving the withdrawal notice.
  • Refunds will be issued through the original payment method, unless explicitly agreed upon otherwise.

Information Provision:

  • We aim to provide clear information regarding our services, prices, and refund policy. Should we fail to inform you about the right of withdrawal, the withdrawal period might be extended up to 12 months.

Deductions from Refunds:

  • For service contracts, we may deduct an amount in proportion to the services provided up until the point of your cancellation.
  • Should there be any reduction in value of the services provided (e.g., due to usage), we may deduct an appropriate amount, provided this has been stated upfront.

Contacting VEYYO:

  • If you have any questions about our refund policy or wish to initiate a withdrawal, please contact our support team at [email protected] or use our contact form on the website.
SOCIAL MEDIA SERVICES

Services Overview. VEYYO agrees to provide comprehensive social media services as stipulated in the respective client agreement, including but not limited to, content creation, account management, engagement optimization, and promotional activities across specified social media platforms.

Client Responsibilities. Clients shall supply all required information, credentials, and materials for content creation and account management promptly. They are expected to review delivered services and communicate feedback, approvals, or revisions in a timely manner to avoid any disruption in service delivery.

Payment and Fees. Clients shall comply with the agreed-upon payment terms, ensuring that payments for services rendered by VEYYO are settled promptly and fully, as detailed in the service agreement.

ADDITIONAL TERMS

Content and Intellectual Property

The Service and its original content, features, and functionality are owned by Veyyo and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not modify, reproduce, distribute, create derivative works, display, perform, or in any way exploit any of the content, features, or functionality of the Service without prior written permission from us.

User Responsibilities

By using the Service, you agree to comply with all applicable laws and regulations. You are solely responsible for your use of the Service and any content you contribute, including but not limited to text, images, videos, or links. You must not use the Service for any illegal, harmful, or unauthorized purposes, or in a manner that infringes upon the rights of others.

Account Creation and Security

To access certain features of the Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for any activities or actions taken under your account. You must notify us immediately if you become aware of any unauthorized use of your account.

Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Poland, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms shall be exclusively resolved in the courts of Poland.

Changes to Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. The most current version of the Terms will be posted on our website. By continuing to access or use the Service after any revisions become effective, you agree to be bound by the revised Terms.

Limitation of Liability

Under no circumstances shall VEYYO, its affiliates, licensors, service providers, employees, agents, officers, or directors be held accountable for any damages, under any legal theory, resulting from or related to your use or inability to use the site, any websites linked to it, any content on the website or such other websites, or any services or items obtained through the site or such other websites. This includes, but is not limited to, any direct, indirect, special, incidental, consequential, or punitive damages such as personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

By accepting responsibility as the limited authorized payment collection agent of the seller, VEYYO and its affiliates do not assume any liability for any acts or omissions of the seller.

Disclaimer of Warranties

Your utilization of the site, its content, and any services or items acquired through the website is at your sole risk. The site, its content, and any services or items obtained through the website are provided on an “as is” and “as available” foundation, devoid of any warranties of any kind, either expressed or implied. Neither VEYYO nor any entity associated with VEYYO makes any warranty or representation concerning the completeness, security, reliability, quality, accuracy, or availability of the site.

The aforementioned does not impact any warranties which cannot be excluded or limited under applicable law.

Modifications

VEYYO reserves the right to modify these terms periodically. When such modifications occur, VEYYO will update and present a new version of the terms on this page. By continuing to use VEYYO following the implementation date of amended terms, you acknowledge and consent to abide by the revised terms.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected]